Visitor Safety 

Enhanced Hygiene

Hand sanitiser dispensers have been installed throughout the building and staff will be regularly cleaning and disinfecting door handles, bannisters, lift buttons, surfaces and toilets.

On arrival

Please sanitise your hands on the way in and report to reception, where you will be welcomed.  We have installed a large, perspex screen at reception to protect our volunteers and visitors.

Museum Shop

You are welcome to browse our shop before or after your visit or to pop in even if you are not visiting the Museum collection.  Hand sanitiser is available and we ask that you sanitise your hands before handling products and after, taking care not to mark books and textiles with gel. Payment by card is encouraged but we do also accept cash. 


In line with Government advice on wearing masks in shops; all staff, volunteers and visitors should wear a mask within the Museum unless they have medical reasons which exempt them.

Check our Visit page for information about our tickets prices and travel options.


Please email or phone 01445 712287 if you have any questions or require reassurance about your visit.

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Ensuring everyone’s safety

Our priority is the safety of our visitors, volunteers and staff.